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"Feedback from our staff shows that Terry's workplace mediation service is very positive, non-judgemental and solution focussed. His professionalism and ability to lighten difficult situations were also cited."
Hannah Law, Head of YPeople, YMCA
"Terry Leigh provided a mediation service for Royal Brompton & Harefield NHS Foundation Trust. His input ensured that both parties were able to more fully understand each other’s perspective. This helped us to resolve a situation which had been subject to significant efforts using internal processes. Terry was non-judgemental and ensured that all parties behaved in a civil and professional manner. I would not hesitate to use him again should the need arise."
Peter Doyle, Service Manager, Royal Brompton & Harefield NHS Foundation Trust
"Whilst working as a Complaints Manager for NHS Westminster, Terry provided me with a very effective mediation service. I always appreciated the professional and sensitive way in which he delivered this work."
Justin Roper, Deputy Director Integrated Governance, Waltham Forest CCG
"Whilst running a mediation service for the NHS in London, I commissioned a significant number of mediation cases from Terry Leigh. The feedback I received indicated that Terry provides a highly professional service, that creates forward movement for the parties involved. He is considerate, reliable, conscientious and warm. He supported the NHS mediation network that we set up across South East London and continues to be an avid champion and practitioner of mediation."
Maggie Sawkins, Mediation, Coaching and Public Speaking Consultant
“Terry has completed a number of NHS mediation cases in Kent since 2012. He has a highly organised, calm and objective approach, which has enabled parties in conflict to achieve mutually acceptable resolutions. Terry and I have collaborated to raise awareness of mediation at national level and in our meetings with senior managers, he has shown the effectiveness of his communication skills and his commitment to the use of mediation in conflict resolution.”
Tony Hamlin, Principle of Healthcare Resolutions