Terry Leigh PhD      Mediation Consultant

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If you are concerned with workplace conflict or disputes, or NHS complaints, these pages could be useful to you.

Mediation is a well recognized and effective tool for resolving conflicts and difficulties in a variety of situations. Choosing to use a mediator can help you deal with sensitive and challenging issues in a cost effective and timely manner.

I am a hugely experienced independent and impartial mediator based in London. For more than a decade I have provided more than 4000 hours of mediation work to a large number of organisations in the UK. I have also contributed expert guidance on mediation to both national and local bodies eg NHS England, Health Service Ombudsman and the House of Commons Health Committee.

"Terry Leigh has provided me with a number of mediation services since 2003. I have always been very pleased with the professional, efficient and thoughtful way in which he has handled this work."

Jules Fulcher, Head of Communications, Ealing Hospital NHS Trust

Workplace Mediation Service

Workplace mediation is a process in which an independent and impartial mediator helps parties in the workplace to resolve the dispute or difficulties that have arisen between them.

My London based workplace mediation service has proven an effective solution to conflicts arising from a wide variety of human resources concerns such as interpersonal difficulties, performance, injury (including stress), management of change and conditions of work.

Health Mediation Service

Health mediation (or NHS conciliation) is a process in which an independent and impartial mediator helps those involved to resolve the complaint or difficulties that have arisen regarding NHS services.

My London based health mediation service has proven effective at resolving conflicts that have resulted from concerns such as treatment, referrals, interpersonal communication, and practitioner role and responsibilities.

Working with Clients

A large part of my business is derived from established clients or personal recommendation.

During the course of my career as a mediator I have provided substantial repeat
work for many organisations, indicating my ability as a mediator and the high level of client satisfaction which I achieve.

I enjoy excellent working relationships with my clients and am committed to providing
them with a service which is both professional and tailored to their individual

View my testimonials.


Because I do not have the overheads of a larger organisation, I can offer my expertise and a flexible individual service at very competitive rates.

A fixed fee of £775 + travel expenses would apply to a mediation case involving 2 parties.
No VAT applies to these fees.

This fee covers:
Initial separate meeting with party 1
Initial separate meeting with party 2
Face-to-face meeting
Phone support work with parties
Administration work
Travel time to meetings

These fees apply to organisations based within a reasonable commuting distance of London. Additional fees would apply to organisations based further afield.

Free Initial Telephone Consultation With No Obligation

Contact me now by phone or email and we can discuss the next step. All calls and
messages are confidential.

Phone: 020 8527 9555 Email: terry@mediatorlondon.co.uk

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