Workplace Mediation
My role as an independent and impartial mediator is to help parties in the workplace to resolve the dispute or difficulties that have arisen between them.One of the reasons why workplace mediation can be so effective is that the parties themselves are helped and encouraged to communicate with each other and devise their own solutions. Mediation can be used to resolve a wide variety of human resources concerns such as:
- Interpersonal difficulties
- Performance
- Injury (including stress)
- Management of change
- Conditions of work
The Process
Mediators are responsible for facilitating and determining the procedure for the mediation. They have no legal power, do not offer advice or impose solutions and make no attempt to judge the situation. Workplace mediation is a voluntary
and confidential process.
The length of the process is dependent upon the severity and complexity of the situation. A relatively straightforward workplace mediation involving 2 parties usually requires 6 to 8 hours of meeting time.
Stage 1
The mediator has a private meeting with each separate party, in order to explain how mediation works. Those involved are asked to discuss how they see and feel about the situation. The main issues involved are clarified and ways of resolving them explored. At the end of the meeting, the mediator confirms with the party their agreement to continue with mediation and how they wish to proceed.
Stage 2
In most cases a joint face-to-face meeting is then arranged. When facilitating face-to-face meetings, the mediator ensures that they are safe and controlled, allowing those involved the opportunity to speak and to respond to the issues raised. At the start the mediator confirms how the meeting will be conducted. Each of the parties is then given an opportunity to speak about the situation, without being interrupted. The issues to be discussed are clarified and confirmed. The mediator works through these issues with the parties, helping them to communicate, negotiate and work towards their own agreement.
Key Benefits
- Successful mediation can rebuild relationships and help create a less
stressful and more productive workplace - Reduction in time, energy and cost managing the conflict
- The use of an independent and impartial mediation service demonstrates your organisation's commitment to resolve the dispute fairly and constuctively
- Less likelihood of legal procedures
- Enhancement of staff communication skills and self awareness, enabling them to resolve differences more quickly and effectively in the future
- Quick to initiate and complete
Costs
Because I am a sole operator, without the salaries, costs and expenses of a
larger organisation, I can offer my expertise and a flexible individual service
at very competitive rates.
Free Initial Telephone Consultation With No Obligation
Contact me now by phone or email and we can discuss the next step. All calls and messages are confidential.
Phone: 020 8527 9555 Email: terry@mediatorlondon.co.uk
